Buyers and sellers have great things to say about Charles and Mary all over the internet. See what people are saying below!
Simply Outstanding!! We first met Charles and Mary Rigby in the early 2000s when we first considered selling our home. They gave us advice and input on what we needed to do and we realized we were not ready to make the move. So, the years went by, but Mary continued to stay in touch a couple times a year with emails, phone calls, and letters. This past fall we finally made the decision that now was the time and we found a house we were interested in buying. I contacted Mary and she was available the very next day to view the home and within a couple days we made an offer and were under contract. We then had to list our house for sale and Mary told us what we needed to do to get ready. The house went live on a Friday morning, we had a showing that afternoon, then a second one on Saturday, and lo and behold we had an offer Saturday night!! It was unbelievable and the best possible outcome we could have ever hoped for! The purchase of our new house and the sale of our old one all happened so quickly and smoothly, I couldn't be happier with the results. Mary is very attentive to her buyers (us) and her sellers (also us) and her knowledge and expertise is extensive. I HIGHLY recommend contacting Mary and Charles if you are in the market to buy and/or sell your home! They are outstanding!
Buying or selling a home is always an experience and can be stressful when emotions and finances are involved. A good Realtor can make it a positive experience with a minimum of stress and we feel Mary and Charles Rigby fit that bill.
Mary secured a full price, cash contract on our house within five days of listing it. (It had been listed with another agent and company for 5 months prior.) She maneuvered the contract process skillfully with our best interest in mind. That performance alone speaks volumes but I would also like to comment on why we selected Mary & Charles for our listing agents.
Mary’s presentation to us was direct, clear, and organized. She came across as a go-getter with a confidence that said, “This is what it takes to sell real estate.” We were particularly impressed with her team’s approach and ability to address potential problems rather allowing them to become excuses.
If these are qualities you are seeking in a Realtor, we believe you can’t go wrong with Mary & Charles Rigby. Good luck
SOLD Mary and Charles were great. After a year on the market with another company. They took on our listing. They wasted not time. With it 3 days pics were taken and we were back on the market. Their professionalism and attention to detail as well as remax outreach was what we needed. Home had a buyer within the first month. Mary was always communicating with us and always there to answer an email or text. Also helped us navigate the new septic guidelines in Colorado. We would highly recommend Mary and Charles to sell your home.
Mary was great to work with.
Great Realtor I was very impressed with Mary and she was very professional with great knowledge of the market. Mary had my home listed on a Friday and the following Sunday my house sold. Mary really works for you getting your house out there on the for buyers. Would use her again.
Please forgive me for not getting this note out sooner to you. We have been in our new home about one month. I am finally starting to feel like I am at home. I want to take this time to “Thank You” for all the time, effort and energy you spent on Randy and me in selling our home and finding another in such a short amount of time.
Your dedication and patience in working with us to find our dream home, when we had such a short amount of time, trying to coordinate hectic schedules, our frustrations in not agreeing on the same homes are really appreciated by us. Because of your commitment to us, we are now in our dream home.
I want to express my sincere gratitude for your extensive knowledge in real estate, and the sound advice you offered on areas that we were not knowledgeable on. I hope that the year will be a great year for you.
Highly recommend Mary Rigby for all of your real estate needs My husband and I relocated to Bayfield and found Mary Rigby as the seller of our dream home. Mary went out of her way to accommodate our long distance schedules for showings and our many questions. In meeting with Mary she is professional and she took the time to listen to what it was we were looking for in a home. She showed us different options and when shown "the one" Mary jumped right in to be certain that my husband I were the buyers. The work that she did for us was above and beyond. Mary cares about her customers and puts her customers first. Please look up Mary if you want an excellent experience with home buying and selling.
We are writing to let you know how much we thoroughly appreciate the service you provided us during our recent search for a home.
Buying a home can be a process full of anxiety and uncertainty, but the patience and professionalism that you consistently displayed throughout the entire process made us feel completely at ease. You made a point to make yourself available at almost any time to answer our many questions. It became clear from the beginning that you are a real estate professional who operates based on genuine personal service and unquestionable ethics. For these qualities, we commend you.
Again, please accept our sincere gratitude for the exceptional service that you provided to us. Rest assured that you will be very highly recommended to anyone that we encounter who is in the market for real estate.
Real service We had a very good experience with Mary Rigby. Throughout the several years preceeding marketing our property, she unfailingly kept in contact, answered all our questions, responded quickly, and kept us in the loop of the market. Listing with her, successfully too, was the no brainer. Mary made the process easy. Kudos to a professional of the highest caliber.
Thank you so very much for all your time, effort, patience, expertise and kindness in helping us with our recent home sale. We appreciate all you and Charles did to help get it accomplished! It was great working with you!
Bought a condo Mary was very helpful as an agent. We lucked out on the timing and the bidding went smoothly. She was always responsive and called back right away. I had a very good experience as Mary as my agent.
Mary and Charles are not only excellent realtors they are wonderful people. Thrree months after we bought our house we still hadn’t taken possession because we hadn’t yet sold our house back in Illinois. On Christmas Eve a tree fell on the roof of our new home. A neighbor saw it and called Mary and Charles who called us to let us know what happened. They made the 50 mile trip to our house to determine the damage, board up the window, call the insurance agent, and take pictures of the damage which they e-mailed to us. All of this was on Christmas Eve in a snowstorm when they were expecting out of town guests.
Mary was extremely helpful and professional in my recent purchase of an investment property. She understood my desires and helped me find the perfect home. In addition she directed me to several local property managers and helped to find a high quality renter. My purchase was made remotely and Mary was very responsive and helped everything go smoothly. I currently have a twelve month lease and a lovely property that I may semi-retire to someday.
The best in the business As you know, buying/ selling a home is one of the most stressful thing you can go through. Working with Mary Rigby was very easy and she always stepped up when I needed her help the most. You can’t do better then Mary Rigby . She’s knowledgeable and resourceful and gets the job done! Thanks Mary
We can’t thank you enough for everything you did in guiding us through the selling of our home. We are newbies in the house-selling game and it was wonderful knowing that we could rely on you to represent our best interests.
When we came to you, we were pretty much in despair of selling, but you stepped right in and worked with it until we got the right buyer and made the whole process as painless as possible despite the difficulties that cropped up.
We really appreciate that you and your whole team are always professional, knowledgeable, friendly, encouraging and always return calls promptly.
Be assured that we will highly recommend Rigby Associates to anyone we know who is thinking of buying or selling property in the area.
I highly recommend Charles and Mary Rigby for ALL your real estate needs. I have found them to be professional, highly skilled in all aspects of real estate and they kept me informed of the transaction from start to the closing.
Long distance trasaction Mary Rigby handled the sale of my hobby ranch without my every seeing her in person. As I did not live in Durango, she took care of every detail for the 1031 sale/exchange of my property (and there were many details). She's a great communicator and well connected so things get done and done PROPERLY in short order. She presented and I accepted an offer within 48 hours of listing and had a full price back-up offer too. Her experience and drive made for a stress-free sale. It is important to note that I interviewed other realtors before choosing her - it was a great decision. Save yourself some time and engage Mary Rigby, you won't be sorry.
Best Realtor in Durango! My husband & I have known Charles & Mary Rigby since 2014. They have worked with us in buying a local business, buying two homes, and selling two homes! Most recently, the sale of our townhouse. They are both incredibly knowledgeable & will always deal with you in an honest and straightforward way. We have come to rely on their expertise in this market in all regards. If you're looking to buy or sell in Durango, CO you could not be in better hands. Thank you Mary & Charles for another fantastic job! Best, Denny & Kati Cavanaugh
We wish to thank you for helping us sell our property. We contacted you years ago, asked your opinions, requested that you keep us informed as to happenings in that particular market. Even before we listed, you never hesitated to send current information and took time to speak to us in your office. It was a foregone conclusion that after all that time that, of course, we list with you. Good for us!
Selling We have had Mary as our realtor for a number of purchases and sales of homes and even a business. She recently sold our townhome for us. She's a hard worker and keeps one informed and prepared for each step in the process. Thanks again, Mary. It's been a pleasure working with you!
Mary Rigby is an extremely professional real estate agent. She found a buyer for my luxury vacation rental home business and gave great attention to the details involving the financial statements and constantly changing rental income, deposits & reservations. There were numerous complicated Excel spreadsheets that she understood and was able to explain to the buyer with no problem. She assisted in writing explanation letters that were ultimately used by the lawyers involved. Her office made a wonderful video of the property and it even had it’s own website. She suggested upgrades and changes to the home to improve the appeal, which I’m sure helped tremendously in the sale of the home. She kept me updated to the minute with the progress of the listing and ultimately, the closing. She was always available by phone, text or email whenever I needed her, even on weekends and holidays. I would highly recommend her service to anyone looking for a top-notch realtor that will get the job done! - 9/22/2018
Excellent service from time of listing through closing. Agent, Mary Rigby, invested time to outline current comps so initial pricing generated early and substantive traffic. Once an offer in market range was received, she efficiently managed process, communicated routinely and succinctly, and followed through to help create a straightforward closing. She is a professional who knows the market and someone we would gladly use again or recommend to others. - 11/06/2018
After 1 1/2 years of searching, other agents not following through, etc. etc., Mary spoke with us over the phone and was more than happy to preview properties for us, gather information and anything else we requested. We arrived in Durango, and in one day of viewing properties and homes, we made the perfect purchase! What 4 other real estate firms couldn't seem to handle, Mary did so with perfect ease! She has helped us in so many other ways as well, we recommend her or anyone in her firm to assist you in finding your dream! Don't bother with anyone else in Durango!!! - 12/13/1901
My husband and I made the decision to purchase a home as a rental in Durango Colorado. Our local realtor Miranda Meyer contacted realtors in Durango and found Mary Rigby. Mary contacted us immediately and put together a number of listings which we viewed the next weekend. We were fortunate to find our new home that trip. Within an hour of our decision, Mary had the paperwork prepared and guided us through the process. Our last home we purchased was over 30 years ago and many things have changed. With Mary the process was simple. Not being from Durango we had no resources for inspectors or contractors. Mary provided multiple names and numbers of well qualified contractors which launched us into our next steps. In the end we needed to have some roof work done. Mary made all the arrangements for the work to be completed and made sure it was completed (she even moved our trash can back to its secure space). We had many questions before and after the completion of our purchase and Mary was always there for us. I would highly recommend Mary and would use her again if the need presented. I cannot express how thankful I am for the her. - 11/10/2018
Mary and Charles did a fabulous job managing our real estate transaction. From listing of the property, until closing and beyond, information on any activity regarding the sale of our house was always shared, whatever needed to get done to complete the sale got done, and they were always available. - 12/27/2018
Mary was awesome to work with and a go getter! She was honest and kept her word and was great at communicating. Couldn’t be more pleased with her services! Cheers to selling my condo! - 2/19/2019
Mary Rigby was wonderful to work with while trying to sell my family's property. She goes above and beyond to help with any issues that may arise. She was very prompt in answering phone calls, emails, and text messages. I recommend that anyone buying or selling property in the Durango area to use the Rigby's at Remax as their realtor. - 3/14/2019
Charles and Mary have always been a pleasure to work with, and their expertise and professionalism really stand out. - 5/26/2018
Mary and Charles Rigby are two great people-- friendly professionals, they get the job done with a smile, professionalism and courtesy!! THANKS! - 6/14/2018
Mary and Charles did a fabulous job managing our real estate transaction. From listing of the property, until closing and beyond, information on any activity regarding the sale of our house was always shared, whatever needed to get done to complete the sale got done, and they were always available. - 1/15/2019
Owned by Charles and Mary Rigby who rocked real estate in Texas and now in Colorado! They know their industry and the area they sell in. I highly recommend them for ALL your real estate needs. - 4/15/2017
Mary and Charles Rigby assisted us with the purchase of a home outside of Bayfield, Co. We were so impressed with their integrity, willingness to find answers to our many questions, and their availability. Thank you, we love our new home! - 11/19/2018
Charles and Mary worked with me to get my home sold quickly and really helped work through some serious issues with buyers that I would not have been able to handle! Thank you!! - 3/14/2019
Kudos to Mary Rigby! Thanks to her efforts, we recently closed on a condo in the Durango area. Mary is very knowledgeable about the local market and she offered sound guidance that helped us with our decision-making. We appreciated Mary’s candor, integrity, clear communication, and availability throughout this process. She even made several walk-throughs on our behalf! Mary worked with us over four months in the spirit of partnership. We highly recommend Mary and RE/MAX Pinnacle. - 2/21/2019
Mary Rigby with RE/MAX Pinnacle Realty is the epitome of professionalism, patience, and experience. Knowing Mary for several years, she touched base with me every few months to see where I was in my home buying process. I appreciated her follow-up, and even when I was not actively looking, she would contact me from time to time and offer her assistance when I was ready. After we had to walk away from a potentially fatal transaction, we found the perfect home for my dog and I a couple months later! Home ownership in Durango is not easy, but Mary made the process much less daunting through her professionalism and dedication to excellence. I wholeheartedly recommend Mary to anyone that needs an experienced, competent, and compassionate Real Estate professional in their corner. Thank you, Mary! - 3/12/2019
Excellent service from time of listing through closing. Agent, Mary Rigby, invested time to outline current comps so initial pricing generated early and substantive traffic. Once an offer in market range was received, she efficiently managed process, communicated routinely and succinctly, and followed through to help create a straightforward closing. She is a professional who knows the market and someone we would gladly use again or recommend to others. - 12/04/2018
My husband and I recently worked with Mary to purchase two condo units in Tamarron Village. We live out of state and Mary's knowledge of the Durango market and her attention to detail was beyond expectations. We would highly recommend her for handling any real estate transactions. Tina & Bob Rubin - 3/07/2019
Mary Rigby is an extremely professional real estate agent. She found a buyer for my luxury vacation rental home business and gave great attention to the details involving the financial statements and constantly changing rental income, deposits & reservations. There were numerous complicated Excel spreadsheets that she understood and was able to explain to the buyer with no problem. She assisted in writing explanation letters that were ultimately used by the lawyers involved. Her office made a wonderful video of the property and it even had it’s own website. She suggested upgrades and changes to the home to improve the appeal, which I’m sure helped tremendously in the sale of the home. She kept me updated to the minute with the progress of the listing and ultimately, the closing. She was always available by phone, text or email whenever I needed her, even on weekends and holidays. I would highly recommend her service to anyone looking for a top-notch realtor that will get the job done! - 9/12/2018