Name: Re/Max Pinnacle Durango
Rating: 5

Buyers and sellers have great things to say about Charles and Mary all over the internet. See what people are saying below!

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Reviews for Charles & Mary Rigby

Average Rating : ★★★★★

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BOBLYNCH PAGOSA's Rating: ★★★★★

“Mary did a superb job helping me sell my property. She and Charles are a great team who know the market and work tirelessly to get the job done. I would definitely use them again.” Read Full Review

boblynch pagosa -

2017-07-05

for Charles & Mary Rigby

ZUSER20171011195504716's Rating: ★★★★★

“Mary and Charles were great to work with and very knowledgeable of the market in our area, they had great advice and we're always willing to answer any questions we had for them, I would recommend them to anybody looking to buy or sell.” Read Full Review

zuser20171011195504716 -

2017-12-04

for Charles & Mary Rigby

DLCDEBACA's Rating: ★★★★★

“If you are looking for a realtor in Durango, look no further - this team (Charles & Mary Rigby) is the BEST! We live in Texas and the last couple of years had seriously contemplated purchasing a lot in Durango to build our home on. We asked Mary and Charles to help us in this process. What an excellent decision as both realtors are exceedingly well versed in real estate expertise and experience. Charles and Mary took the time to help us look for lots and homes when we were in Durango on vacation. The first year we did not find a home or lot, but Mary kept sending us information on real estate available in the geographic area we were focusing on for our hunt. Also, being out of state, they were excellent in providing knowledge of the local laws, customs, and ordinances in Durango, Colorado - this is a key factor in making an informed decision on real estate. The second year - we found the property - Mary was wonderful in explaining the pros and cons of building on various lots; and what we should be looking for and costs to expect. The advice was priceless! Mary then proceeded to walk us through bidding on the lot; all of the paperwork necessary to buy the lot and she also kept EVERYTHING on track and on time. You could not ask for a more thorough and helpful agent. Mary and Charles - thank you so much for all your help and sharing your knowledge!” Read Full Review

dlcdebaca -

2017-08-09

for Charles & Mary Rigby

CATBLUE22's Rating: ★★★★★

“This is the 2nd time I have worked with Mary Rigby. She sold my husband and I our first home together back in Texas 32 yrs ago.We just bought our retirement Condo in Durango and Mary was on top of the process at all times. A pleasure to work with. Thank you Mary!!!” Read Full Review

catblue22 -

2017-08-03

for Charles & Mary Rigby

CLAIRERAINES3's Rating: ★★★★★

“Mary helped us buy a home in Durango. She knows the market very well, and immediately had ideas about a few places that might fit our needs. When we suddenly had a contract on the house we were selling in Tucson, she helped us to immediately find the perfect place and make an offer. She then handled the entire buying process--appraisal, inspection, mortgage and all the related paperwork and deadlines--very professionally. She was organized and responsive. She even helped us find someone in Durango to take away all our moving boxes! We highly recommend Mary Rigby.” Read Full Review

ClaireRaines3 -

2017-08-20

for Charles & Mary Rigby

TEXCIN05's Rating: ★★★★★

“Mary and Charles Rigby were by far the most professional realtors I have met. They were very knowledgeable and responsive for all our needs. They sold our home in three days. Everything went smoothly. I would use them again and highly recommend them for your next buy or sale.” Read Full Review

texcin05 -

2020-06-27

for Charles & Mary Rigby

JACK58101's Rating: ★★★★★

“My wife and I really appreciate Mary's skills and attention to detail. We had used another agent in the past and had no result. Mary worked diligently through the listing and contracting to get the deal closed. We recommend her without reservation. Jack and Judy Riley” Read Full Review

jack58101 -

2017-12-22

for Charles & Mary Rigby

JANET DEMARS's Rating: ★★★★★

“Mary is the most efficient and competent realtors I have worked with. She was responsive and informative. She gets work done. I have been very pleased with Mary's professionalism.” Read Full Review

janet demars -

2017-07-28

for Charles & Mary Rigby

CLOPEZ468's Rating: ★★★★★

“Mary was a joy to work with, and was very professional. Gave us good advice on the market. We enjoyed working with her. She was responsive to any questions we had and went above and beyond to help us get the home ready as we live 6 hours away.” Read Full Review

clopez468 -

2018-03-06

for Charles & Mary Rigby

HEATHERSTUDY's Rating: ★★★★★

“The Rigby team did an excellent job creating a stunning video of my home using the latest technology. Their advertising approaches were comprehensive and they were extremely responsive to all of my questions and needs during the entire process from initial listing to final sale. The recommendations for maximum appeal for the buyers in the market were very helpful and Mary went above and beyond in providing assistance during resolution of inspection items to ensure they were completed. I fully endorse their expertise in the real estate business.” Read Full Review

heatherstudy -

2017-08-26

for Charles & Mary Rigby

Read All Our Zillow Reviews

Cheryl Reid

Excellent customer service Mary helped us to buy our home in Durango 5 years ago and was an excellent advisor. She had great knowledge of the area and understanding of the value of the homes at that time. This summer we moved across the country and had to sell our home. Again, we recieved excellent advice and customer service! She and her team are very knowlegeable and dependable. She gave us great advice and was available to help us through the process at all times. If we ever get to move back to this beautiful community we would not hesitate to contact Mary Rigby to be our agent.

Ingela Conley

Real service We had a very good experience with Mary Rigby. Throughout the several years preceeding marketing our property, she unfailingly kept in contact, answered all our questions, responded quickly, and kept us in the loop of the market. Listing with her, successfully too, was the no brainer. Mary made the process easy. Kudos to a professional of the highest caliber.

Alicia Robb

Multiple sales! Mary was awesome to work with. She helped us with selling two homes and buying two homes. She went above and beyond to get the job done. We appreciate all her efforts!!!

Deb Jacupke -

Gallatin Mall Group, Gallatin Mall Group

Long distance trasaction Mary Rigby handled the sale of my hobby ranch without my every seeing her in person. As I did not live in Durango, she took care of every detail for the 1031 sale/exchange of my property (and there were many details). She's a great communicator and well connected so things get done and done PROPERLY in short order. She presented and I accepted an offer within 48 hours of listing and had a full price back-up offer too. Her experience and drive made for a stress-free sale. It is important to note that I interviewed other realtors before choosing her - it was a great decision. Save yourself some time and engage Mary Rigby, you won't be sorry.

Tom Saurey

Mary was great to work with.

Gary & Betty Wiley

Mary and Charles are not only excellent realtors they are wonderful people. Thrree months after we bought our house we still hadn’t taken possession because we hadn’t yet sold our house back in Illinois. On Christmas Eve a tree fell on the roof of our new home. A neighbor saw it and called Mary and Charles who called us to let us know what happened. They made the 50 mile trip to our house to determine the damage, board up the window, call the insurance agent, and take pictures of the damage which they e-mailed to us. All of this was on Christmas Eve in a snowstorm when they were expecting out of town guests.

C. Pitz

Selling We have had Mary as our realtor for a number of purchases and sales of homes and even a business. She recently sold our townhome for us. She's a hard worker and keeps one informed and prepared for each step in the process. Thanks again, Mary. It's been a pleasure working with you!

Shane Brooks

Out of State Closing Mary was very responsive and helpful for conducting our recent out of state purchase. The process went as smooth as possible for all parties.

Linda DeSilva

Farm property sold Your hard work & dedication got our property sold. This was a very difficult farm to sell. You Kept us informed on the good & bad. We live out of state & you walked us through every detail. Your professionalism was beyond anything I have ever experienced Thank you for all your hard work

Michael Binkley

Home sale Mary and Charles did a great job helping us to sell our home, they were both very professional and knowledgeable throughout the process. They put together photographs and a video that were both very good and the exposure we received on different real estate websites was exceptional. Mary was always helpful in answering our questions and offering good advice and I would highly recommend both of them to anyone considering selling their home.

Teresa Walter

Highly recommend Mary Rigby for all of your real estate needs My husband and I relocated to Bayfield and found Mary Rigby as the seller of our dream home. Mary went out of her way to accommodate our long distance schedules for showings and our many questions. In meeting with Mary she is professional and she took the time to listen to what it was we were looking for in a home. She showed us different options and when shown "the one" Mary jumped right in to be certain that my husband I were the buyers. The work that she did for us was above and beyond. Mary cares about her customers and puts her customers first. Please look up Mary if you want an excellent experience with home buying and selling.

William & Crystal Branner

We can’t thank you enough for everything you did in guiding us through the selling of our home. We are newbies in the house-selling game and it was wonderful knowing that we could rely on you to represent our best interests.
When we came to you, we were pretty much in despair of selling, but you stepped right in and worked with it until we got the right buyer and made the whole process as painless as possible despite the difficulties that cropped up.
We really appreciate that you and your whole team are always professional, knowledgeable, friendly, encouraging and always return calls promptly.
Be assured that we will highly recommend Rigby Associates to anyone we know who is thinking of buying or selling property in the area.

Ann & Kevin Riedel

Buying or selling a home is always an experience and can be stressful when emotions and finances are involved. A good Realtor can make it a positive experience with a minimum of stress and we feel Mary and Charles Rigby fit that bill.
Mary secured a full price, cash contract on our house within five days of listing it. (It had been listed with another agent and company for 5 months prior.) She maneuvered the contract process skillfully with our best interest in mind. That performance alone speaks volumes but I would also like to comment on why we selected Mary & Charles for our listing agents.
Mary’s presentation to us was direct, clear, and organized. She came across as a go-getter with a confidence that said, “This is what it takes to sell real estate.” We were particularly impressed with her team’s approach and ability to address potential problems rather allowing them to become excuses.
If these are qualities you are seeking in a Realtor, we believe you can’t go wrong with Mary & Charles Rigby. Good luck

Cheryl Raley

Please forgive me for not getting this note out sooner to you. We have been in our new home about one month. I am finally starting to feel like I am at home. I want to take this time to “Thank You” for all the time, effort and energy you spent on Randy and me in selling our home and finding another in such a short amount of time.
Your dedication and patience in working with us to find our dream home, when we had such a short amount of time, trying to coordinate hectic schedules, our frustrations in not agreeing on the same homes are really appreciated by us. Because of your commitment to us, we are now in our dream home.
I want to express my sincere gratitude for your extensive knowledge in real estate, and the sound advice you offered on areas that we were not knowledgeable on. I hope that the year will be a great year for you.

Benson

Seamless Mary Rigby made purchasing my home from long distance a breeze. She was responsive and it was very helpful to be able to leverage her local expertise and knowledge of the area. She made the home buying process as seamless as possible for my family. Mary was a true professional. I would recommend her if you are in the market for La Plata County real estate.

Cyndi Sheetz -

Mrs., Mrs.

Great Realtor I was very impressed with Mary and she was very professional with great knowledge of the market. Mary had my home listed on a Friday and the following Sunday my house sold. Mary really works for you getting your house out there on the for buyers. Would use her again.

Linda Kargher

The best in the business As you know, buying/ selling a home is one of the most stressful thing you can go through. Working with Mary Rigby was very easy and she always stepped up when I needed her help the most. You can’t do better then Mary Rigby . She’s knowledgeable and resourceful and gets the job done! Thanks Mary

Janice miller

SOLD Mary and Charles were great. After a year on the market with another company. They took on our listing. They wasted not time. With it 3 days pics were taken and we were back on the market. Their professionalism and attention to detail as well as remax outreach was what we needed. Home had a buyer within the first month. Mary was always communicating with us and always there to answer an email or text. Also helped us navigate the new septic guidelines in Colorado. We would highly recommend Mary and Charles to sell your home.

Mary and Charles did an excellent job. Got the property sold in a reasonably short time -

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Home sale by Mary and Charles Rigby I was very pleased with Charles and Mary Rigby with the sale of our house in Vallecito area. They kept me informed at all times of all the perspective buyers that looked at it.

Kati Cavanaugh

Best Realtor in Durango! My husband & I have known Charles & Mary Rigby since 2014. They have worked with us in buying a local business, buying two homes, and selling two homes! Most recently, the sale of our townhouse. They are both incredibly knowledgeable & will always deal with you in an honest and straightforward way. We have come to rely on their expertise in this market in all regards. If you're looking to buy or sell in Durango, CO you could not be in better hands. Thank you Mary & Charles for another fantastic job! Best, Denny & Kati Cavanaugh

Joanna Kelley

My husband and I made the decision to purchase a home as a rental in Durango Colorado. Our local realtor Miranda Meyer contacted realtors in Durango and found Mary Rigby. Mary contacted us immediately and put together a number of listings which we viewed the next weekend. We were fortunate to find our new home that trip. Within an hour of our decision, Mary had the paperwork prepared and guided us through the process. Our last home we purchased was over 30 years ago and many things have changed. With Mary the process was simple. Not being from Durango we had no resources for inspectors or contractors. Mary provided multiple names and numbers of well qualified contractors which launched us into our next steps. In the end we needed to have some roof work done. Mary made all the arrangements for the work to be completed and made sure it was completed (she even moved our trash can back to its secure space). We had many questions before and after the completion of our purchase and Mary was always there for us. I would highly recommend Mary and would use her again if the need presented. I cannot express how thankful I am for the her. - 11/10/2018

Sam Rose

Mary and Charles Rigby are two great people-- friendly professionals, they get the job done with a smile, professionalism and courtesy!! THANKS! - 6/14/2018

G. Doyle

Kudos to Mary Rigby! Thanks to her efforts, we recently closed on a condo in the Durango area. Mary is very knowledgeable about the local market and she offered sound guidance that helped us with our decision-making. We appreciated Mary’s candor, integrity, clear communication, and availability throughout this process. She even made several walk-throughs on our behalf! Mary worked with us over four months in the spirit of partnership. We highly recommend Mary and RE/MAX Pinnacle. - 2/21/2019

Ellen Prince

Mary and Charles Rigby assisted us with the purchase of a home outside of Bayfield, Co. We were so impressed with their integrity, willingness to find answers to our many questions, and their availability. Thank you, we love our new home! - 11/19/2018

Barry Kaufman

Excellent service from time of listing through closing. Agent, Mary Rigby, invested time to outline current comps so initial pricing generated early and substantive traffic. Once an offer in market range was received, she efficiently managed process, communicated routinely and succinctly, and followed through to help create a straightforward closing. She is a professional who knows the market and someone we would gladly use again or recommend to others. - 12/04/2018

Pamela Donaghy

Mary Rigby was wonderful to work with while trying to sell my family's property. She goes above and beyond to help with any issues that may arise. She was very prompt in answering phone calls, emails, and text messages. I recommend that anyone buying or selling property in the Durango area to use the Rigby's at Remax as their realtor. - 3/14/2019

Paige Scanland

Mary was awesome to work with and a go getter! She was honest and kept her word and was great at communicating. Couldn’t be more pleased with her services! Cheers to selling my condo! - 2/19/2019

Nathan Morris

Charles and Mary have always been a pleasure to work with, and their expertise and professionalism really stand out. - 5/26/2018

Rebecca Davis

After 1 1/2 years of searching, other agents not following through, etc. etc., Mary spoke with us over the phone and was more than happy to preview properties for us, gather information and anything else we requested. We arrived in Durango, and in one day of viewing properties and homes, we made the perfect purchase! What 4 other real estate firms couldn't seem to handle, Mary did so with perfect ease! She has helped us in so many other ways as well, we recommend her or anyone in her firm to assist you in finding your dream! Don't bother with anyone else in Durango!!! - 12/13/1901

Lisa Borucki

Mary Rigby is an extremely professional real estate agent. She found a buyer for my luxury vacation rental home business and gave great attention to the details involving the financial statements and constantly changing rental income, deposits & reservations. There were numerous complicated Excel spreadsheets that she understood and was able to explain to the buyer with no problem. She assisted in writing explanation letters that were ultimately used by the lawyers involved. Her office made a wonderful video of the property and it even had it’s own website. She suggested upgrades and changes to the home to improve the appeal, which I’m sure helped tremendously in the sale of the home. She kept me updated to the minute with the progress of the listing and ultimately, the closing. She was always available by phone, text or email whenever I needed her, even on weekends and holidays. I would highly recommend her service to anyone looking for a top-notch realtor that will get the job done! - 9/22/2018

Paul Gray

Charles and Mary worked with me to get my home sold quickly and really helped work through some serious issues with buyers that I would not have been able to handle! Thank you!! - 3/14/2019

Barry Kaufman

Cliff & Linda Ricketts

Mary and Charles did a fabulous job managing our real estate transaction. From listing of the property, until closing and beyond, information on any activity regarding the sale of our house was always shared, whatever needed to get done to complete the sale got done, and they were always available. - 1/15/2019

Cliff & Linda Ricketts

Tina Rubin

My husband and I recently worked with Mary to purchase two condo units in Tamarron Village. We live out of state and Mary's knowledge of the Durango market and her attention to detail was beyond expectations. We would highly recommend her for handling any real estate transactions. Tina & Bob Rubin - 3/07/2019

Lisa Borucki

Steve Young

Owned by Charles and Mary Rigby who rocked real estate in Texas and now in Colorado! They know their industry and the area they sell in. I highly recommend them for ALL your real estate needs. - 4/15/2017

Jeff Cordell

Mary Rigby with RE/MAX Pinnacle Realty is the epitome of professionalism, patience, and experience. Knowing Mary for several years, she touched base with me every few months to see where I was in my home buying process. I appreciated her follow-up, and even when I was not actively looking, she would contact me from time to time and offer her assistance when I was ready. After we had to walk away from a potentially fatal transaction, we found the perfect home for my dog and I a couple months later! Home ownership in Durango is not easy, but Mary made the process much less daunting through her professionalism and dedication to excellence. I wholeheartedly recommend Mary to anyone that needs an experienced, competent, and compassionate Real Estate professional in their corner. Thank you, Mary! - 3/12/2019

Zillow Reviews & Testimonials

Reviews for Charles & Mary Rigby

Average Rating : ★★★★★