Zillow Reviews & Testimonials

Buyers and sellers have great things to say about Mary Rigby & Katri Annast all over the internet.  See what people are saying below!

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Reviews for Mary Rigby


Average Rating : ★★★★★

Leave a Review for Mary Rigby
ZUSER20171011195504716's Rating: ★★★★★
Mary and Charles were great to work with and very knowledgeable of the market in our area, they had great advice and we're always willing to answer any questions we had for them, I would recommend them to anybody looking to buy or sell.   Read Full Review
zuser20171011195504716 -
2017-12-04
BOBLYNCH PAGOSA's Rating: ★★★★★
Mary did a superb job helping me sell my property. She and Charles are a great team who know the market and work tirelessly to get the job done. I would definitely use them again.   Read Full Review
boblynch pagosa -
2017-07-05
DLCDEBACA's Rating: ★★★★★
If you are looking for a realtor in Durango, look no further - this team (Charles & Mary Rigby) is the BEST! We live in Texas and the last couple of years had seriously contemplated purchasing a lot in Durango to build our home on. We asked Mary and Charles to help us in this process. What an excellent decision as both realtors are exceedingly well versed in real estate expertise and experience. Charles and Mary took the time to help us look for lots and homes when we were in Durango on vacation. The first year we did not find a home or lot, but Mary kept sending us information on real estate available in the geographic area we were focusing on for our hunt. Also, being out of state, they were excellent in providing knowledge of the local laws, customs, and ordinances in Durango, Colorado - this is a key factor in making an informed decision on real estate. The second year - we found the property - Mary was wonderful in explaining the pros and cons of building on various lots; and what we should be looking for and costs to expect. The advice was priceless! Mary then proceeded to walk us through bidding on the lot; all of the paperwork necessary to buy the lot and she also kept EVERYTHING on track and on time. You could not ask for a more thorough and helpful agent. Mary and Charles - thank you so much for all your help and sharing your knowledge!   Read Full Review
dlcdebaca -
2017-08-09
CATBLUE22's Rating: ★★★★★
This is the 2nd time I have worked with Mary Rigby. She sold my husband and I our first home together back in Texas 32 yrs ago.We just bought our retirement Condo in Durango and Mary was on top of the process at all times. A pleasure to work with. Thank you Mary!!!   Read Full Review
catblue22 -
2017-08-03
CLAIRERAINES3's Rating: ★★★★★
Mary helped us buy a home in Durango. She knows the market very well, and immediately had ideas about a few places that might fit our needs. When we suddenly had a contract on the house we were selling in Tucson, she helped us to immediately find the perfect place and make an offer. She then handled the entire buying process--appraisal, inspection, mortgage and all the related paperwork and deadlines--very professionally. She was organized and responsive. She even helped us find someone in Durango to take away all our moving boxes! We highly recommend Mary Rigby.   Read Full Review
ClaireRaines3 -
2017-08-20
JANET DEMARS's Rating: ★★★★★
Mary is the most efficient and competent realtors I have worked with. She was responsive and informative. She gets work done. I have been very pleased with Mary's professionalism.   Read Full Review
janet demars -
2017-07-28
TEXCIN05's Rating: ★★★★★
Mary and Charles Rigby were by far the most professional realtors I have met. They were very knowledgeable and responsive for all our needs. They sold our home in three days. Everything went smoothly. I would use them again and highly recommend them for your next buy or sale.   Read Full Review
texcin05 -
2020-06-27
CLOPEZ468's Rating: ★★★★★
Mary was a joy to work with, and was very professional. Gave us good advice on the market. We enjoyed working with her. She was responsive to any questions we had and went above and beyond to help us get the home ready as we live 6 hours away.   Read Full Review
clopez468 -
2018-03-06
JACK58101's Rating: ★★★★★
My wife and I really appreciate Mary's skills and attention to detail. We had used another agent in the past and had no result. Mary worked diligently through the listing and contracting to get the deal closed. We recommend her without reservation. Jack and Judy Riley   Read Full Review
jack58101 -
2017-12-22
HEATHERSTUDY's Rating: ★★★★★
The Rigby team did an excellent job creating a stunning video of my home using the latest technology. Their advertising approaches were comprehensive and they were extremely responsive to all of my questions and needs during the entire process from initial listing to final sale. The recommendations for maximum appeal for the buyers in the market were very helpful and Mary went above and beyond in providing assistance during resolution of inspection items to ensure they were completed. I fully endorse their expertise in the real estate business.   Read Full Review
heatherstudy -
2017-08-26

Reviews for Katri Annast


Average Rating : ★★★★★

Leave a Review for Katri Annast
ELONDON14's Rating: ★★★★★
Super helpful, willing to answer any question. She wanted to ensure we had all the information needed to make the correct decision. Communication was open and we were able to make contact when we needed.   Read Full Review
elondon14 -
2020-06-26
RROBIN75230's Rating: ★★★★★
My wife and I live in Dallas, Texas. I grew up in the French Alps. Many years ago, during our honeymoon, we fell in love with Durango and its surroundings.Close to Bayfield (Forest Lakes), Katri became our Realtor Agent for our property that she listed.Professional, patient, good listener, fast to respond to any concern, keeping us informed on other listings and sales, excellent problem solver, fully experienced on what makes a distinguished agent, it goes on and on.Katri merits to be successful and rewarded. We can recommend Katri to help others with the same dedication and kindness as she offered to us.   Read Full Review
rrobin75230 -
2020-06-06
CRZY4JOOLS's Rating: ★★★★★
It was such a pleasure dealing with Katri. I am a widow with no experience in buying or selling real estate but I could not have had a more professional, knowledgeable, consistently positive, upbeat person to get me through the whole prossess. After having 8 realtors prior to her I was at a loss where to turn for ideas on selling my 173 acre ranch in Lewis, Co but she did it in just 2 & half months. She was efficient, detail oriented & made sure I was informed of everything in a timely fashion. I would highly recommend her. She's a lovely person.   Read Full Review
crzy4jools -
2020-10-30
DMOLLYO05's Rating: ★★★★★
I was extremely satisfied with the way that Katri handled the listing and sale of my land in Colorado. From the very beginning, she was so knowledgable and easy to work with. She made sure that it was listed on multiple sites, and sent me frequent updates. She immediately answered any questions that came up, and kept me informed of any interest shown in the lot. When there was a buyer, she ensured I had copies of, and understood, all the forms and paperwork. I was a little apprehensive settling it all from out-of-state, but it couldn't have gone more smoothly. I highly recommend her as the person to get the job done efficiently, effectively, and in a very pleasant manner. I enjoyed working with Katri.   Read Full Review
dmollyo05 -
2021-01-02
MICHDOC11's Rating: ★★★★★
My experience with Katri was superb. I am a high maintenance client and Katri was responsive to all of my various needs and was able to guide me through the process smoothly. Katri has always been there for me. Katri is very familiar with the process and even kept me on track with deadlines while she was on vacation. Katri is also a good problem solver. She worked directly with my bank and the title company to resolve an issue with property taxes in my favor. Overall, I was impressed with Katri’s knowledge and professionalism.   Read Full Review
michdoc11 -
2019-03-09
COTROUTBUM54's Rating: ★★★★★
I was an out-of-state client of Katri's looking for a rural home with small acreage. While on vacation in the Durango area last summer, we were able to spend an afternoon looking at several properties Katri had selected based on our criteria. All three we looked at that afternoon were a good fit for what we wanted, however, we were not quite ready to buy. We needed to sell our home in CA first. Katri stayed in touch with us and cheerfully answered our many questions about getting a home near Durango. When we were ready to enter the market this spring, Katri guided us through the process. We were actually able to offer on the first property that Katri had showed us last summer. She was great helping us with the long-distance offer, counter and purchase process. She was helpful, cheery, knowledgeable and honest. Highly recommended!   Read Full Review
COTroutbum54 -
2019-06-03
HJCDESIGN's Rating: ★★★★★
I recently closed on a lot that Katri listed for me. I live in Texas. Katri made the whole experience very easy. She kept me apprised of everything. I would HIGHLY recommend her !!!!!!   Read Full Review
hjcdesign -
2020-12-25
ZUSER20170827105804172's Rating: ★★★★★
Katri Anna’s provided excellent service in the purchase of my townhouse. I moved to Durango from Florida and working with her long distance had absolutely no problems. Everything went smoothly, including negotiations with the sellers and arrangements to have minor repairs completed after the inspection.   Read Full Review
zuser20170827105804172 -
2021-01-22
DANA REITER31's Rating: ★★★★★
Katri is very knowledgeable about the Mancos/Durango area. She provided us good comps and negotiated well on our behalf. She had our best interests at heart, and I recommend her highly for buying or selling property.   Read Full Review
dana reiter31 -
2020-03-05
GREYGHOST52's Rating: ★★★★★
Katri brings a level of professionalism and experience uncommon today. She pre-qualified and further filtered clients till she brought only qualified BUYERS. I would strongly recommend Katri and I will use Katri in any real-estate ventures I have in the future.   Read Full Review
greyghost52 -
2021-01-02
Paul Gray
Great work! Mary Rigby sold our home in Vallectio in just a few months time. There were issues with the inspection and difficult buyers. Mary guided us through all of it swiftly and professionally! - 6/20/2023 
Sam Rose
You are the best. I have worked with Mary for years! She really is one of the best! - 6/16/2023 
Ethan Sherrard
Wonderful Experience! Katri was an excellent resource for helping me sell my home! She is very knowledgeable and well-connected in the community and was willing and able to help in any way possible. I had a great experience with the sale of my first home with Katri’s help. - 6/06/2023 
Thomas Thelen
Sold-1Acre We owned 1 acre in Forest Lakes since 1977, but had only been to the property two times. During recent years we received numerous mail offers to buy the property. These offers were always what we considered to be low to very low offers. When we finally decided it was time to let the property go, we decided to try a real estate agent. From the initial call to Mary Rigby to the final closing 30 days later, Mary helpfully carried us through the process. We received a fair amount which was much higher than those unsolicited mail offers, and more in line with what we felt the land was truly worth. We highly recommend Re/Max Pinnacle to others considering the sale or purchase of property in the Durango area. - 3/10/2023 
Sheri Lydick
Super fast sale and above asking!! I live in PA and have owned a condo in Durango since 2004. We were interested in selling but didn't know where to start. I contacted Mary based on a random mailer I had received. She immediately called me back, made arrangement to go to my condo the next day and called that evening with her recommendation on sale price. From there, it just took off. She arranged for personal items / ski gear / clothing to be donated and got the listing up in a matter of days. Everything was done via DocuSign, which made things very easy. We had 2 offers within 24 - 48 hours of the listing going live and were under contract within days of accepting one of the offers. And, to top it off, our condo sold for $10k over listing!! Mary and Katri are true professionals and know exactly what they're doing! I don't think the process could have gone any better or have been more seamless. I highly recommend them if you're looking to sell (or buy) in the Durango / La Plata area. Top notch!! - 1/25/2022 
Jan & Tim Cavanaugh
a pleasure to work with Mary and Katri sold two homes for us. Professional, friendly, helpful and incredibly timely in their responses. can't say enough good things. thank you both for making a very, very stressful situation easier to manage. - 12/06/2021 
Cheryl Reid
Excellent customer service Mary helped us to buy our home in Durango 5 years ago and was an excellent advisor. She had great knowledge of the area and understanding of the value of the homes at that time. This summer we moved across the country and had to sell our home. Again, we recieved excellent advice and customer service! She and her team are very knowlegeable and dependable. She gave us great advice and was available to help us through the process at all times. If we ever get to move back to this beautiful community we would not hesitate to contact Mary Rigby to be our agent. - 8/31/2021 
Cyndi Sheetz -
Mrs., Mrs.
Great Realtor I was very impressed with Mary and she was very professional with great knowledge of the market. Mary had my home listed on a Friday and the following Sunday my house sold. Mary really works for you getting your house out there on the for buyers. Would use her again. - 6/27/2020 
Benson
Seamless Mary Rigby made purchasing my home from long distance a breeze. She was responsive and it was very helpful to be able to leverage her local expertise and knowledge of the area. She made the home buying process as seamless as possible for my family. Mary was a true professional. I would recommend her if you are in the market for La Plata County real estate. - 5/29/2020 
Mary and Charles did an excellent job. Got the property sold in a reasonably short time -
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Home sale by Mary and Charles Rigby I was very pleased with Charles and Mary Rigby with the sale of our house in Vallecito area. They kept me informed at all times of all the perspective buyers that looked at it. - 4/22/2020 
Michael Binkley
Home sale Mary and Charles did a great job helping us to sell our home, they were both very professional and knowledgeable throughout the process. They put together photographs and a video that were both very good and the exposure we received on different real estate websites was exceptional. Mary was always helpful in answering our questions and offering good advice and I would highly recommend both of them to anyone considering selling their home. - 3/03/2020 
Shane Brooks
Out of State Closing Mary was very responsive and helpful for conducting our recent out of state purchase. The process went as smooth as possible for all parties. - 2/19/2020 
Kati Cavanaugh
Best Realtor in Durango! My husband & I have known Charles & Mary Rigby since 2014. They have worked with us in buying a local business, buying two homes, and selling two homes! Most recently, the sale of our townhouse. They are both incredibly knowledgeable & will always deal with you in an honest and straightforward way. We have come to rely on their expertise in this market in all regards. If you're looking to buy or sell in Durango, CO you could not be in better hands. Thank you Mary & Charles for another fantastic job! Best, Denny & Kati Cavanaugh - 1/29/2020 
Laura Colby
Simply Outstanding!! We first met Charles and Mary Rigby in the early 2000s when we first considered selling our home. They gave us advice and input on what we needed to do and we realized we were not ready to make the move. So, the years went by, but Mary continued to stay in touch a couple times a year with emails, phone calls, and letters. This past fall we finally made the decision that now was the time and we found a house we were interested in buying. I contacted Mary and she was available the very next day to view the home and within a couple days we made an offer and were under contract. We then had to list our house for sale and Mary told us what we needed to do to get ready. The house went live on a Friday morning, we had a showing that afternoon, then a second one on Saturday, and lo and behold we had an offer Saturday night!! It was unbelievable and the best possible outcome we could have ever hoped for! The purchase of our new house and the sale of our old one all happened so quickly and smoothly, I couldn't be happier with the results. Mary is very attentive to her buyers (us) and her sellers (also us) and her knowledge and expertise is extensive. I HIGHLY recommend contacting Mary and Charles if you are in the market to buy and/or sell your home! They are outstanding! - 1/15/2020 
Teresa Walter
Highly recommend Mary Rigby for all of your real estate needs My husband and I relocated to Bayfield and found Mary Rigby as the seller of our dream home. Mary went out of her way to accommodate our long distance schedules for showings and our many questions. In meeting with Mary she is professional and she took the time to listen to what it was we were looking for in a home. She showed us different options and when shown "the one" Mary jumped right in to be certain that my husband I were the buyers. The work that she did for us was above and beyond. Mary cares about her customers and puts her customers first. Please look up Mary if you want an excellent experience with home buying and selling. - 11/15/2019 
Ann and John
Thank you so very much for all your time, effort, patience, expertise and kindness in helping us with our recent home sale. We appreciate all you and Charles did to help get it accomplished! It was great working with you! - 11/14/2019 
Tom Saurey
Mary was great to work with. - 11/03/2019 
Janice miller
SOLD Mary and Charles were great. After a year on the market with another company. They took on our listing. They wasted not time. With it 3 days pics were taken and we were back on the market. Their professionalism and attention to detail as well as remax outreach was what we needed. Home had a buyer within the first month. Mary was always communicating with us and always there to answer an email or text. Also helped us navigate the new septic guidelines in Colorado. We would highly recommend Mary and Charles to sell your home. - 10/28/2019 
Linda Kargher AvatarLinda Kargher
The best in the business As you know, buying/ selling a home is one of the most stressful thing you can go through. Working with Mary Rigby was very easy and she always stepped up when I needed her help the most. You can’t do better then Mary Rigby . She’s knowledgeable and resourceful and gets the job done! Thanks Mary - 10/02/2019 
Ingela Conley
Real service We had a very good experience with Mary Rigby. Throughout the several years preceeding marketing our property, she unfailingly kept in contact, answered all our questions, responded quickly, and kept us in the loop of the market. Listing with her, successfully too, was the no brainer. Mary made the process easy. Kudos to a professional of the highest caliber. - 8/06/2019 
Pamela Donaghy AvatarPamela Donaghy
Mary Rigby was wonderful to work with while trying to sell my family's property. She goes above and beyond to help with any issues that may arise. She was very prompt in answering phone calls, emails, and text messages. I recommend that anyone buying or selling property in the Durango area to use the Rigby's at Remax as their realtor. - 3/14/2019 
Paul Gray AvatarPaul Gray
Charles and Mary worked with me to get my home sold quickly and really helped work through some serious issues with buyers that I would not have been able to handle! Thank you!! - 3/14/2019 
Jeff Cordell AvatarJeff Cordell
Mary Rigby with RE/MAX Pinnacle Realty is the epitome of professionalism, patience, and experience. Knowing Mary for several years, she touched base with me every few months to see where I was in my home buying process. I appreciated her follow-up, and even when I was not actively looking, she would contact me from time to time and offer her assistance when I was ready. After we had to walk away from a potentially fatal transaction, we found the perfect home for my dog and I a couple months later! Home ownership in Durango is not easy, but Mary made the process much less daunting through her professionalism and dedication to excellence. I wholeheartedly recommend Mary to anyone that needs an experienced, competent, and compassionate Real Estate professional in their corner. Thank you, Mary! - 3/12/2019 
Tina Rubin AvatarTina Rubin
My husband and I recently worked with Mary to purchase two condo units in Tamarron Village. We live out of state and Mary's knowledge of the Durango market and her attention to detail was beyond expectations. We would highly recommend her for handling any real estate transactions. Tina & Bob Rubin - 3/07/2019 
G. Doyle AvatarG. Doyle
Kudos to Mary Rigby! Thanks to her efforts, we recently closed on a condo in the Durango area. Mary is very knowledgeable about the local market and she offered sound guidance that helped us with our decision-making. We appreciated Mary’s candor, integrity, clear communication, and availability throughout this process. She even made several walk-throughs on our behalf! Mary worked with us over four months in the spirit of partnership. We highly recommend Mary and RE/MAX Pinnacle. - 2/21/2019 
Paige Scanland AvatarPaige Scanland
Mary was awesome to work with and a go getter! She was honest and kept her word and was great at communicating. Couldn’t be more pleased with her services! Cheers to selling my condo! - 2/19/2019 
Cliff & Linda Ricketts AvatarCliff & Linda Ricketts
Mary and Charles did a fabulous job managing our real estate transaction. From listing of the property, until closing and beyond, information on any activity regarding the sale of our house was always shared, whatever needed to get done to complete the sale got done, and they were always available. - 1/15/2019 
Cliff & Linda Ricketts AvatarCliff & Linda Ricketts
Mary and Charles did a fabulous job managing our real estate transaction. From listing of the property, until closing and beyond, information on any activity regarding the sale of our house was always shared, whatever needed to get done to complete the sale got done, and they were always available. - 12/27/2018 
Barry Kaufman AvatarBarry Kaufman
Excellent service from time of listing through closing. Agent, Mary Rigby, invested time to outline current comps so initial pricing generated early and substantive traffic. Once an offer in market range was received, she efficiently managed process, communicated routinely and succinctly, and followed through to help create a straightforward closing. She is a professional who knows the market and someone we would gladly use again or recommend to others. - 12/04/2018 
Ellen Prince AvatarEllen Prince
Mary and Charles Rigby assisted us with the purchase of a home outside of Bayfield, Co. We were so impressed with their integrity, willingness to find answers to our many questions, and their availability. Thank you, we love our new home! - 11/19/2018 
Joanna Kelley AvatarJoanna Kelley
My husband and I made the decision to purchase a home as a rental in Durango Colorado. Our local realtor Miranda Meyer contacted realtors in Durango and found Mary Rigby. Mary contacted us immediately and put together a number of listings which we viewed the next weekend. We were fortunate to find our new home that trip. Within an hour of our decision, Mary had the paperwork prepared and guided us through the process. Our last home we purchased was over 30 years ago and many things have changed. With Mary the process was simple. Not being from Durango we had no resources for inspectors or contractors. Mary provided multiple names and numbers of well qualified contractors which launched us into our next steps. In the end we needed to have some roof work done. Mary made all the arrangements for the work to be completed and made sure it was completed (she even moved our trash can back to its secure space). We had many questions before and after the completion of our purchase and Mary was always there for us. I would highly recommend Mary and would use her again if the need presented. I cannot express how thankful I am for the her. - 11/10/2018 
Barry Kaufman AvatarBarry Kaufman
Excellent service from time of listing through closing. Agent, Mary Rigby, invested time to outline current comps so initial pricing generated early and substantive traffic. Once an offer in market range was received, she efficiently managed process, communicated routinely and succinctly, and followed through to help create a straightforward closing. She is a professional who knows the market and someone we would gladly use again or recommend to others. - 11/06/2018 
Lisa Borucki AvatarLisa Borucki
Mary Rigby is an extremely professional real estate agent. She found a buyer for my luxury vacation rental home business and gave great attention to the details involving the financial statements and constantly changing rental income, deposits & reservations. There were numerous complicated Excel spreadsheets that she understood and was able to explain to the buyer with no problem. She assisted in writing explanation letters that were ultimately used by the lawyers involved. Her office made a wonderful video of the property and it even had it’s own website. She suggested upgrades and changes to the home to improve the appeal, which I’m sure helped tremendously in the sale of the home. She kept me updated to the minute with the progress of the listing and ultimately, the closing. She was always available by phone, text or email whenever I needed her, even on weekends and holidays. I would highly recommend her service to anyone looking for a top-notch realtor that will get the job done! - 9/22/2018 
Lisa Borucki AvatarLisa Borucki
Mary Rigby is an extremely professional real estate agent. She found a buyer for my luxury vacation rental home business and gave great attention to the details involving the financial statements and constantly changing rental income, deposits & reservations. There were numerous complicated Excel spreadsheets that she understood and was able to explain to the buyer with no problem. She assisted in writing explanation letters that were ultimately used by the lawyers involved. Her office made a wonderful video of the property and it even had it’s own website. She suggested upgrades and changes to the home to improve the appeal, which I’m sure helped tremendously in the sale of the home. She kept me updated to the minute with the progress of the listing and ultimately, the closing. She was always available by phone, text or email whenever I needed her, even on weekends and holidays. I would highly recommend her service to anyone looking for a top-notch realtor that will get the job done! - 9/12/2018 
Sam Rose AvatarSam Rose
Mary and Charles Rigby are two great people-- friendly professionals, they get the job done with a smile, professionalism and courtesy!! THANKS! - 6/14/2018 
Nathan Morris AvatarNathan Morris
Charles and Mary have always been a pleasure to work with, and their expertise and professionalism really stand out. - 5/26/2018 
Steve Young AvatarSteve Young
Owned by Charles and Mary Rigby who rocked real estate in Texas and now in Colorado! They know their industry and the area they sell in. I highly recommend them for ALL your real estate needs. - 4/15/2017 
Rebecca Davis AvatarRebecca Davis
After 1 1/2 years of searching, other agents not following through, etc. etc., Mary spoke with us over the phone and was more than happy to preview properties for us, gather information and anything else we requested. We arrived in Durango, and in one day of viewing properties and homes, we made the perfect purchase! What 4 other real estate firms couldn't seem to handle, Mary did so with perfect ease! She has helped us in so many other ways as well, we recommend her or anyone in her firm to assist you in finding your dream! Don't bother with anyone else in Durango!!! - 12/13/1901