John & Jan McLain
We are writing to let you know how much we thoroughly appreciate the service you provided us during our recent search for a home.
Buying a home can be a process full of anxiety and uncertainty, but the patience and professionalism that you consistently displayed throughout the entire process made us feel completely at ease. You made a point to make yourself available at almost any time to answer our many questions. It became clear from the beginning that you are a real estate professional who operates based on genuine personal service and unquestionable ethics. For these qualities, we commend you.
Again, please accept our sincere gratitude for the exceptional service that you provided to us. Rest assured that you will be very highly recommended to anyone that we encounter who is in the market for real estate.
A+++++++++++++++++++ALL THE WAY+++++++++++++++++++++ Mary Rigby is the PERFECT realtor. She is extremely knowledgable of the area and passionate about her profession, is a great problem solver and best of all, has a lovely, easygoing personality. Her willingness to assist me in any way was extraordinary. She kept me fully informed on a daily basis. I would highly recommend her to anyone who wants a great buying or selling experience. I thank you for selling my property, and looking forward to using you in the near future.
Please forgive me for not getting this note out sooner to you. We have been in our new home about one month. I am finally starting to feel like I am at home. I want to take this time to “Thank You” for all the time, effort and energy you spent on Randy and me in selling our home and finding another in such a short amount of time.
Your dedication and patience in working with us to find our dream home, when we had such a short amount of time, trying to coordinate hectic schedules, our frustrations in not agreeing on the same homes are really appreciated by us. Because of your commitment to us, we are now in our dream home.
I want to express my sincere gratitude for your extensive knowledge in real estate, and the sound advice you offered on areas that we were not knowledgeable on. I hope that the year will be a great year for you.
Really smooth transaction! Mary really knows the local market and made this purchase an enjoyable experience. Very responsive and knowlegable on local contractors and other services that for an out of towner made everything come together quickly and efficiently. I highly recommend her!
Terry & Raymond Furtner
We want to thank you for the fine work you and Charles did in getting our house sold and assisting us in buying our new home. We also appreciate how you kept us informed along the way, it shows your professional attitude. If any of our friends are ever looking for or selling a home, we will surely recommend you to represent them.
When you have time, please stop by and visit us.
Ann & Kevin Riedel
Buying or selling a home is always an experience and can be stressful when emotions and finances are involved. A good Realtor can make it a positive experience with a minimum of stress and we feel Mary and Charles Rigby fit that bill.
Mary secured a full price, cash contract on our house within five days of listing it. (It had been listed with another agent and company for 5 months prior.) She maneuvered the contract process skillfully with our best interest in mind. That performance alone speaks volumes but I would also like to comment on why we selected Mary & Charles for our listing agents.
Mary’s presentation to us was direct, clear, and organized. She came across as a go-getter with a confidence that said, “This is what it takes to sell real estate.” We were particularly impressed with her team’s approach and ability to address potential problems rather allowing them to become excuses.
If these are qualities you are seeking in a Realtor, we believe you can’t go wrong with Mary & Charles Rigby. Good luck
Due to the hard work & dedication of Mary & Charles we were able to sell our Bayfield area home (no small feat) and found a wonderful home in Durango. Whether it was the sale or purchase, they were always right on top of it. I really appreciated they’re honesty, knowledge of the market and expertise in all things related to the sale or purchase of real estate.
William & Crystal Branner
We can’t thank you enough for everything you did in guiding us through the selling of our home. We are newbies in the house-selling game and it was wonderful knowing that we could rely on you to represent our best interests.
When we came to you, we were pretty much in despair of selling, but you stepped right in and worked with it until we got the right buyer and made the whole process as painless as possible despite the difficulties that cropped up.
We really appreciate that you and your whole team are always professional, knowledgeable, friendly, encouraging and always return calls promptly.
Be assured that we will highly recommend Rigby Associates to anyone we know who is thinking of buying or selling property in the area.
Mary Rigby brought me a good offer within a week of listing my house. A few days later we settled on a price and scheduled a closing which went off without a hitch. This was after me trying to sell it all summer. Her marketing skills are amazing. She and her crew at Remax work diligently, and know how to get things done. She and her agents are the cream of the crop!
Mary was extremely helpful and professional in my recent purchase of an investment property. She understood my desires and helped me find the perfect home. In addition she directed me to several local property managers and helped to find a high quality renter. My purchase was made remotely and Mary was very responsive and helped everything go smoothly. I currently have a twelve month lease and a lovely property that I may semi-retire to someday.
Mary Rigby enabled me to find my perfect home. She was so great to work with and worked tirelessly to help me find the right place. She was extremely patient, friendly, professional, and never pressured me. She offered sound advice and advised me against places that weren’t the right fit for me, even though some were higher priced than the one that I eventually purchased. Mary and Charles are great people and agents and I highly recommend using either of them when buying and/or selling a home in the Durango area.
Gary & Betty Wiley
Mary and Charles are not only excellent realtors they are wonderful people. Thrree months after we bought our house we still hadn’t taken possession because we hadn’t yet sold our house back in Illinois. On Christmas Eve a tree fell on the roof of our new home. A neighbor saw it and called Mary and Charles who called us to let us know what happened. They made the 50 mile trip to our house to determine the damage, board up the window, call the insurance agent, and take pictures of the damage which they e-mailed to us. All of this was on Christmas Eve in a snowstorm when they were expecting out of town guests.
Mary has shown us homes over the past two years in Durango. While she must have known that the tours during that first year were more for us to get an idea of the market and decide were we would like to settle it, Mary was always had time for us. When we finally decided on our home, it was a last minute offer and Mary made it happen. We would highly recommend Mary to anyone looking to buy a home.
I highly recommend Charles and Mary Rigby for ALL your real estate needs. I have found them to be professional, highly skilled in all aspects of real estate and they kept me informed of the transaction from start to the closing.
My wife and I had a great experience with Mary Rigby. She listened to what we were looking for, helped us find our dream home, and then, once we were in contract, the experience and hard work of her and her husband Charles really became apparent. The took the time to go over all the documents with us, which helped us feel comfortable in the home buying process. I would definitely use them again!
Mary helped me buy my first home. I didn’t have any experience with real estate agents before that and I was impressed by her professionalism. Based on my budget she identified desired houses right away. Being a first time buyer I had tons of questions and her promptness of responding to my emails/calls was beyond impressive. I will have no reservation recommending her to others.
I closed on my new 2nd home last Friday thanks to Mary Rigby with ReMAX. We’ve never met but she answered every question, counseled me on my loan, inspection, and did the walk-thru for me. I highly recommend Mary Rigby as the best in Durango and certainly the smartest.
Zillow user wrw1956
Mary Rigby helped us to find our retirement home near Durango. She worked with us via phone, email and several visits to Durango over the course of several months to find just the property we wanted. She is knowledgeable about the local market, financing and all the steps it takes to get closed on a property once you’ve made an offer. She is personable, conscientious and tactful but also direct if she thinks you’re getting on to the wrong track about something. We ran into snags with the financing, the insurance, the appraiser and the title company as we tried to close on our property and she was always positive, helpful, diligent and forceful as we worked our way around or over each hurdle. We would highly recommend Mary Rigby to anyone interested in buying real estate in the Durango area.
Zillow user manddd
Mary and Charles are very knowledgeable about the Durango region real estate market and trends. They are extremely responsive to questions and will research and provide answers to those questions that could not be otherwise answered directly. Also, they are receptive to recommendations and concerns and are extremely proficient coordinators during the negotiation and due diligence phases of the real estate purchase process. What is typically a stressful process, Mary and Charles’ experience and confidence shine as they calmly facilitated the transaction through fruition giving assurance to their customer (buyer) that the process will be completed accurately and timely.